Metropolitan Window Company, a family owned and operated business, has been providing quality products, professional installation, and personal service over three decades in and around Pittsburgh PA. We will strive to exceed your expectations, as we help you choose and install your Fiberglass Replacement Windows, Wood Windows, Entry Doors, Patio Doors, and Screen Door projects.
But don't take our word for it. After more than 30 years, we've worked with a lot of home owners. Read some of their comments.
We look forward to your testimonial being part of our treasured collection real soon.
You are the best company with the best workers. - Robert and Marlene H.
Arrived on time, went right to work, clean and very professional. - Richard M.
Very professional, very responsive to our needs. Greg K and Julianne H.
Exceptional Quality – exceptional installation. I am very pleased.Joanne P.
From John, Maggie , Guy, Jeff and the installers Tom and Shawn everyone was great. I couldn’t ask for a better product or a better company. - Carol C.
Installation crew was polite and professional. They did a very nice installation with attention to detail. - Tom and Nancy T.
I am very happy and pleased with my patio door. A very beautiful job was performed by the installers. - Dolores H.
The windows are beautiful! They certainly do update the look of our 1960’s house. Everyone we spoke to, from our salesman, Michael, to the workers; the gentleman who measured and re-measured our windows precisely. Jeff, who called to let us know that we’d get our window sooner than we expected. John and Maggie all were very courteous and wanted to be sure that we were pleased with every aspect of purchasing our windows. It’s that kind of attention to detail that makes for a successful business transaction- thank you all for a great buying experience, and keep up the great work! - Mary Ellen H.
Great job! You have the best workers & that’s what makes you a great company. Thank you very much for another great job. - Robert & Marlene H.
A great product! - Ralph B.
I would recommend them to anyone for windows and workers! - Nick C.
Great work. Thank you! - Charles F.
Excellent job! - Earl and Christine W.
They did a wonderful job! I am very pleased. - Audrey M.
Just wanted to send an evaluation, (even though Jeff checked up almost before your crew was out of the driveway!)
These two young guys worked quickly, efficiently & carefully.
They were articulate & thorough evaluating our door's previous (thankfully minimal) water damage.
They tolerated a kibitzing homeowner watching them work with manners & good humor. My first 1/2 day off this year - I’m sure I was a pain!
They found an attractive & efficient solution to minimizing future water problems & included that in the trim-out. Clean-up was thorough & far better than most "independent" contractors. I still find roofing nails in our garden after 7 years ...
Nice door; square, level,smooth & attractive. It'll last a long time.
Most importantly, from your business perspective, their demeanor & work ethic will appeal to any homeowner. I wish all of my union electricians had that touch - worked that hard - both. Thank you! Dawn & Gerry D.
Skip and co-worker were great. - Joseph and Jacqueline G.
Steve and the other crew members was friendly, professional and did great work. - Brittany Z.
We appreciate the very professional job you’ve done for us. - Robert and Toni C.
Installer was very good. - Joseph & Jacqueline G.
When ready to replace other windows and doors. We will be contacting, your company. Very happy with the experience of buying and installing. - Jim & Chris K.
Very satisfied will continue to recommend Metropolitan Window to neighbors and family. - Matthew C.
I have made many improvements to my house over the years, and the Provia Door unit is one of the very best things I have purchased. It is outstanding and suits the structure far better that the original double doors. From the beginning to the end, Metropolitan people made the process easy. A PERFECT JOB
I just happened to see the commercial when I was getting nowhere with a big box stores’ offerings.
Best phone call ever, when I talked to Maggie. - Roberta W
I was very pleased with the Quality of workmanship done! - Richard W.
The men who installed the windows were fabulous! - Becky W. and Bill N.
Outstanding process from start to finish. - Michael M.
What great service!
It was a pleasure to have Guy explain the procedure. The ‘measuring man’ was in and out in a flash. Anthony and Steve are a definite asset to your company. They were polite, neat, worked non-stop and completed the job to perfection. Anthony’s father was a great asset too. He should be proud of his very competent son. He was obviously a good teacher.
We will definitely recommend Metropolitan. It is very hard today to find good workers and good companies. We give you a rating of A+.
Thank you all. - Don & Eileen L.
Thank you for a great job done by all. Your guidance from the beginning gave us great confidence in the product and installation. We felt a sense of great honesty from you in answering our questions.
Al and his sons did a perfect job installing the windows. Such great individuals they are. The Comfort Line window (FiberFrame) is just what we wanted.
The siding crew headed by Mike is incredible hard workers. So particular about how they do their job. They never wasted a moment and worked long days regardless of the weather. The product looks great.
Bob is a perfectionist. The doors could not have been installed any nicer. He goes above and beyond. The way he would do it for himself he did for us. The ProVia Door is high quality and looks wonderful.
Everyone who does work for your Company is so polite, respectful, and of the highest standards.
Maggie and Patty were so friendly, helpful and patient when I would call.
We are so happy our remodeling work was done by Metropolitan Window Company The quality of product is there. The quality of workmanship is there.
Anyone who has work done by Metropolitan Window Company Inc. is in for a great experience.
Thanks again - Marilouise & Frank P.
I love my windows! - Mary G.
Great crew worked very well. The young fella with the sweeper in hand, did a great job (don’t let any women find out he can run a sweeper). Thanks for being so neat. - David F. 15003
I cannot tell you how please I was with everybody I met from Wade and Guy who measured the windows to the installers. Everybody was so friendly nice and respectful. That also goes for Tom who measured and installed my glass block windows. I will tell anybody I know who needs windows about your wonderful company. Mary Ann S.
Don and Eric both did a great job, very efficient! - Chester & Martha M.
We were very pleased with the salesman, the attention of the owner, the competency of the installer and the finished job. - Donald & Patricia L.
Work done professionally and neat! - Agnes C.
Great Job! Thank you! Go Navy - Go Army - Randy & Joanne R.
Very good installation would recommend to friends and family. House is warmer already - Richard & Karen M.
Joanne and I are very pleased with Guy and all installers. - Randy & Joanne R.
Window looks great. I’m really pleased. - Rebecca R.
We are very pleased with our new windows! You have been a great company to deal with. - Richard & Pamela C.
Great work, as always. Will recommend to anyone! - Sean & Erin B.
Al did a good job and clean up was good. - William and Donna E.
Great company with excellent customer service.
Every part of the process was excellent. - John F.
Great job from a great company! - John and Tiffany F.
Well satisfied and installer very good. So far, Metropolitan is a very classy outfit. - Fred M.
We were very pleased with our salesperson Michael and very pleased with the quality, appearance and the value of our new windows. - Troy and Amy G.
From sales to installation, Metropolitan employees made the difference. The decision to go with Metropolitan was primarily based on honesty of sales and the fact that ownership took an active role in obtaining the business. All employees reflected a sense of ownership and pride. - Esther and Jack K.
We were impressed by the quality of your product at the Home Show where Maggie and Sean were very knowledgeable & courteous! We made appointments with several companies, but choose Metropolitan with confidence.
Maggie was professional and so friendly scheduling appointments on the phone ... John was courteous, professional and accurate when conducting final measurements before ordering the products.
I would imagine it is not often that the owners of the company are so involved in day-to-day operations, but I can assure you it is refreshing and appreciated!
Sean Stoker kept an open line of communication and answered all of our questions.
Every Metropolitan employee we dealt with was remarkable, but I must focus special attention on Dale and Sean who installed 23 windows in one day. Each of them worked efficiently, expertly and non-stop! Their work, indoor and outdoor, is exquisite. I am truly impressed by their talent!
Dale and Sean had a helper that carried products and prepared areas for them. I cannot remember his name, but he was a very hard worker too!
From the first meeting through the last, we are very satisfied with our overall experience with Metropolitan Window Company. - Sandy M.
Your products are high quality and were well installed. We are pleased at the result. Thank you. - Guy F.
Al and Alex were great - efficient, quiet, clean and just nice people as were Guy and John. You all displayed courtesy, knowledge and kindness. The windows are great, especially the 2 casement s. What a difference in the operation and views. We can see the stars in bed! - Jean F.
The workers were very consciences about the work they did. They did an excellent job- we are very happy with our purchases. - Mary Jo S.
We have lived in our home for 26 years and for all those 26 years we have considered new windows.
Our old windows were a combination of vinyl and aluminum and they were ugly, hard to operate, the seals had broken so we had moisture between the glass, and they let the breeze in.
Although time will tell, fiberglass made the most sense and the Schmotzers were trustworthy.
The installation crew was great.
Professional, pleasant and clean. - Mark H.
Excellent company to do business with! - Robert H.
Excellent work! - Michael and Sandy B.
The window is great. The service is the reason we will be back for more. - David and Cathy P.
It was a great experience from the salesperson providing the estimate to the installer (Wade). Very personable and professional. - Helen C.
Appreciate owner’s involvement and interest as well as the dedicated staff and personnel. - Tom and Carol O.
The installers were awesome and answered all of my questions. They were honest, and worked quickly and efficiently. I look forward to working with them again. Jeff was also very nice and helpful. - Stephanie L.
We love these windows. What a difference it makes in the house. - Tom & Mary C.
The installers were awesome and answered all of my questions. They were honest and worked quickly. And efficiently. I look forward to working with them again. Jeff was also very nice and helpful. - Stephanie L.
I was amazed at how friendly and professional your staff was in our home. They also took pride in their work and it shows. - Alexander B.
Guy is wonderful! We will be back for doors soon!. - Shannon T.
Quality job from product sales through installation! Nice to know thee are still reliable, customer-oriented companies out there! - Lynn C. & Mitch K.
Excellent job! We are very happy! The salesperson and installer both did amazing jobs! - Susan G.
Chris, Randy and Michael did a fantastic job with the brickwork. Jim and Don did an equally good job installing the door. We are very satisfied. - Hank & Marty M.
Guy a super salesman! Don a super installer! - Thomas & Anne H.
I never felt like I was being toyed with regarding pricing. All my concerns wee addressed. I was given a May 15th install date and they were here in April. The installer was excellent (Donald) and was done in one day. - Dan V.
This was another great experience with Metropolitan. Everyone is friendly and the project was completed quickly. The installers Bob and Denis were very thorough and it looks great! - Colleen & Michael C.
We just wanted to let you know how pleased we are with our steel door that was installed last week. Bob and Dennis did a super job! They were so precise and took their time with everything and did a great job with the installation. The weather was cold and snowy but that didn't seemed to bother them. They seemed to really enjoy their job and were a pleasure to be around. I think they left our kitchen and porch cleaner than when they arrived. Bob's help in expediting our order as were in a situation where we needed a new door as soon as possible.
Mike was very helpful also and answered all our questions. It's always nice working with him.
We've always been very pleased with your products and services.
You are fortunate to have such good employees.
Bob & Dennis: We just wanted to thank you again for the great job you did installing our door last week. We love it - it's a beautiful door. You did a perfect job installing it and left our porch and kitchen cleaner than they were.
We also appreciate your help in getting the door in and installed so quickly. We were told 6 weeks but it was much quicker than that! That was a big help to us. Thanks again. - Joan & George E.
The sales representative is perfect for his position and the responsibility entrusted to him. Guy was patient, knowledgeable and made every effort to satisfy the customer’s needs. He was prompt in returning calls and in his correspondence.
Donald Schmaus is extremely efficient while installing windows. Others could learn from him, thus increasing the bottom line! Hope Metropolitan is treating him well?
Bob Brill and his assistant worked well together. Considering Bob’s medical problem, Bob is committed, thorough, and extremely knowledgeable of his product and over extends himself.
Bob’s assistant, Dennis is compassionate, detailed-oriented and follows directions well.
Overall, Guy, Donald, Bob Brill and his assistant, Dennis were the “cream of the crop’’. Thanks for sending them! They were all professional, proud of their product, work and the company that employs them. - Joanne C.
Donald was very nice, professional and courteous, while doing the installation on a very cold day. - Mary Ann A.
Don is your valued employee. He did a great job! - Gordon R.
Great job, I love my new windows! It changes the look of my house. - Thomas & Dolores G.
Excellent service with quality workmanship would highly recommend! - Robert S.
The windows look great, would highly recommend this company. Everyone on your staff are courteous and knowledgeable. - Maria F.
We were very pleased with the work, employees and the quality of the product. Anytime we had a question, Guy Defebo was able to provide an answer. He also goes out of his way to make sure you are satisfied with job. - Mary Ann & Jim H.
The window installation completed today more than exceeded our expectations, your installers were very courteous and did an exceptional job, worked together to complete the installation and cleaned up completely after themselves. It has been a pleasure dealing with your company. - Thomas & Delores G.
The whole experience was a pleasure. Don, the installer was outstanding! I’ll recommend you to all my friends. - Eugene & Roberta J.
I wish all companies would do as well. - Alice J.
Very Professional job from the sale to the installation. - Don C.
My husband and I would like to thank Guy for selling us our windows and especially a special thank you to Donald for putting our windows in. He did such an awesome job. And we couldn’t be happier and my kids, especially my youngest one, really like him. We hope Guy and Donald and everyone at Metropolitan Windows have a wonderful Christmas. - Carol & Dale W.
Good products and good job! We are very happy. - Mark & Sue U.
Installers were great! - Robert G.
Bob was a great person, everything was done wonderfully! - Theresa S.
The installers did a great job.
We have an old house and this job wasn’t easy.
They asked us for our opinion on some things and explained what they would be doing.
They had to work in the rain, but everything was cleaned up when they left. - Karen B.
Efficient, quality installation done with no interruption of daily routine. Overall experience with Metro Windows was excellent. - Daniel and Bridget F.
I enjoyed watching John and Maggie on TV. I always told my wife If I needed windows I would call them. Then my son, who is a priest told me that he knew of them and they were nice. So, I was going to buy window from them. God Bless and keep both of you in good health. May God Bless you both. - Joseph and Agnes M.
Been a Metropolitan Customer for a few years now pleased with consistent service and products from initial assessment through post installation.
Quality - Trust - Satisfaction. - Gene D
This is the third time Metropolitan did work on my house - always satisfied with products and the entire sale - installation process.
Highly recommend you and your company. Great people to work with. - Gene D.
Very big change in our home - had to drop the heat. - Carl and Casandra N.
John was very informative. Crew was very courteous and did a great job! - Mary H.
Wonderful to deal with, excellent staff and superb installers. Linda P. - 15012
Love our windows. Process so professional yet personal. George and Carol D. 15012
Fantastic job! Couldn’t be happier! - Charles and Alison T.
Everyone treated me with respect, no arm twisting when I delayed purchase installers were efficient and left no mess behind.
Very happy with door and entire experience. - Gene D.
Beautiful job well done! - Bill and Sally N.
Very happy with the work and the workers. - Bernard and Evelyn Z.
I am totally thrilled with my windows. I heard about Metropolitan Windows on this Old House and then saw Metropolitan was a licensed dealer – also I knew someone had made inquiries at Metropolitan and they stated how nice your business was to deal with. - Gail T.
Great job! Thank you! - Norma M.
Always believed in your commercials! - Luigi and Patty D.
Installers were knowledgeable, neat and courteous. - Royce & Barb R.
Our new bay window looks gorgeous! We are happy with the result. The overall quality of the product is outstanding. The install went smooth sailing as well. - Michael & Tina N.
I would like to commend you on a job well done.
Had your windows put in a few years ago and was so satisfied that I went to you again for our new doors. Again your work was done in a manner that has to be commended. You sent Bob Brill to install the doors and I have to say, he is of the best I’ve ever seen. I might say the cleanest also. He spent a lot of time explaining how everything worked and gave us his phone number if there was a problem. Well, I might say, what kind of problem with the way they were installed. I commend you again for the kind of people you hire and that goes for Guy (sorry Guy, I forgot your last name but will never forget you). Bob "the door man" does a great job!
Everyone was great and thanks for everything. - Alex G.
This letter is to let you know how appreciative we are of Pat White.
We were scheduled to have our windows replaced on Wednesday, December 7th. However, because Pat is such a professional, he visited us a few days earlier to ensure that all the information was correct regarding the installation. In our particular case, Pat not only dealt with us but dealt with our tenants also. Pat managed to get along with all these different individuals. At this stage, everyone on our street knows Pat, because he is so friendly and helpful. However, this does not prevent Pat from getting the job done. He is very driven, and keeps the conversations in check, while continuing to accomplish his daily goals. My husband and I cannot say enough good things about Pat. We have invested a lot of money in our window installation project. Thankfully, because of seeing Pat’s work ethic and his thoroughness in getting the job done, we know that our investment is going to last a long time.
In my previous professional experience, I would have given anything to have someone like Pat White work in our organization. Unfortunately, finding individuals with Pat’s work ethic is practically impossible these days. John, I’m sure that you already realize how valuable Pat White is to the success or your organization. It has been a pleasure to write this letter. Our lives have been enriched from knowing Pat, and watching him work. He has made us more aware of the importance of doing, you best every day. - Johanna S.
We have been pleased with everyone we dealt with. - Joe and Vi
I will not use any other company.
The quality of their products far exceeded our expectations. Also, all their employees that we have spoken with and met, have been kind and considerate. Very personable and want the best for the customers.
The customer service is also outstanding!
We had a minor issue with our screen and it was repaired immediately.
We look forward to having our remaining windows replaced. - Jodi D.
The installers were incredibly courteous, professional, and efficient and they took care to clean up and provide updates as they worked. - Kimberly T.
Installers did nice work, even added a sill in the basement window, they were also neat. - Paul and Doreen P.
Bought windows before from you same crew came installed the windows, they did a wonderful job
on the installation. They would do whatever it takes. The work they did was excellent. - Regis and Susan B.
Very satisfied with installers. - Ray and Jean D. 15102
As always - a wonderful job and this was the last window to do in the house. - Clifford and Pam D. 15102
The Metropolitan Window Company folks were respectful, professional and knowledgeable. With no exception, I would invite back every one of them. I learned to trust them and rely on their expertise. Now my childhood home looks young and stylish and the inside is noticeably quiet and draft less because of its excellent quality window and doors. - Andrea E.
I just love my windows. It was an awesome experience working with your company. - Joseph H.
Paul and Shawn did a great job. - Calvin and Janet S.
Very satisfied with every aspect of Metropolitan! Salesman (Guy Defebo) was very professional and friendly. Installer was very neat and professional.
Mark and Lisa W.
Paul, Steve and everybody on the crew were very courteous and conscientious. Great job! - Emil and Barb P
You’re the best! - Andy and Mary Alice
It was a pleasure dealing with you folks. A very positive experience. - James & Linda R.
This is my 3rd experience with you and I have been extremely satisfied not only with the windows but also with the installers. The windows look great and the clean-up was to my satisfaction. - Janet G
Thank you for a very good job. It’s the window I’ve been waiting for. - Linda M.
I love the windows, the room is brighter, it opens and closes very smoothly. - David L.
Paul, John, and Don did a wonderful job. They stayed very late on the 2nd day to complete the installation. Paul’s return in two weeks to complete the remade of a sash, was a very nice way to finish our job. - Robert & Lucretia F.
Sean Stoker made an excellent, professional presentation of the company. You were not the lowest option but we were so confident in picking you because of Sean’s presentation.
Also, Bob Brill did a wonderful job installing confirming we made the right choices. - William & Nancy G.
We wanted to thank you for the professional way that the entire process was handled from the original sales consultation to completion of the project.
We are very pleased with the results and the attention to detail, professionalism, taking pride in their work, courteous, and cleanliness nature of the installers (Bob and Denis). Their work ethic is something that you do not see too often these days and the finished project speaks to that directly.
We would highly recommend Metropolitan Window, to family, friends, etc. - Craig & Amy P.
We are extremely pleased with our window and door purchase. The sales representative was very helpful and never made us feel rushed to make a decision. The windows have made a noticeable difference with less outside noise and no more breeze coming in the windows. The window and door and installer were very respectful and cleaned up after themselves as they worked. - Kurt & Gail
Guy is the best! It is always a pleasure to deal with him. He is meticulous in attending to every detail. - James M.
The installers (Bill and Shawn) were wonderful, very efficient and clean. They had a routine and they work very well together... I would certainly call you again. Also, thanks to my salesman Mike for recommending the tilt-out awning window for my kitchen. I love it! - Janet G.
We did not expect to get John as our salesman, but are very glad we did. Everyone was patient with our questions. It was more money than we expected but so far so good! We like them! - Horst R.
1st class operation, Don (the installer) was a pleasure to have in our house. - Bill & Joyce N.
Product and installation higher than my expectations. - Charles L.
Both carpenters were very courteous and polite. Did a very good job. - Donna W.
Excellent job as usual. - Lois and Shirley P.
We could not be happier with our windows. It has made a significant improvement in the comfort of our home. - Michael F
Great install crew - excellent work! - Michael R.
Build time was quoted at 6 weeks, took more like 4. Installers Al, and his son Alex, arrived on time and did what was initially projected to be a 2-day job in about 7 hours. They were very pleasant and the installation went without a hitch. They took extra care to ensure the fit and finish was perfect. I don't think they even took a lunch break. Everything was cleaned up in a professional manner. The windows look great, and I can finally see outside of my house. Will have to wait until the heat of summer/cold of winter to see if they are worth it.... All in all an excellent experience. I would definitely recommend them and use them again. - Jonathan P.
Guy even went out of his way to find hardware for other windows. Third job you have done for us, always excellent! - Shirley P.
I’m writing in regard to the recent service call you made to our home.
On September 30, your serviceman, John replaced an upper pane in one of our living room windows. John is both courteous and capable and I’m sure a good employee. Metropolitan installed these windows in 2000. Bill Hamilton was the installer and we appreciated his craftsmanship and friendly attitude. Now we wish to thank you for standing behind your product and we continue to recommend Metropolitan to others. - Ray & Peg T.
I was very impressed with the installer. They worked very efficiently. - Judith B.
I was very pleased with the men who installed my doors. They were polite, professional, and respectful and did beautiful work. - Terry K.
Installation very neat, professional and courteous. - Alex and Virginia M
Thought Paul’s work was outstanding. - Charles and Sandra
Very happy with our experience with Metropolitan from sales, measuring, installation.
Class act! - Gary and Naomi
Thank you for fixing my old screen when you did my new windows!!! - Mary Ann A.
The worker were friendly and courteous. They installed 13 windows in 7 hours and did a fabulous job.
Our windows are beautiful inside and out.
We are very happy with our windows and makes our home look complete.
Thank you for the estimates to measurements to installation.
We also love the bronze color outside the white color inside. - Anthony and Eileen J.
Thank you for having taken care of our needs over the years. - Bill and Eileen M.
So far, the process to replace our windows has been professional and refreshing. Product quality will tell in time. - Lee and Mari C.
Paul and Don went over and above my expectations. They were very respectful and considerate. To be honest the house looked better after they left and had cleaned the rugs. Thanks for a great crew! - Dorothy R.
We are extremely satisfied with the entire process-from the moment we stepped into the showroom to the final cleanup after the doors were installed. The doors are beautiful and are will made, they were installed perfectly and meticulously, and everyone we dealt with was courteous and helpful. - Tim & Carol K
Angie's List Member Comments: Removal and disposal of front entry door and storm door; hanging new entry door and storm door; framing in everything to give a neat, finished look to the entrance of the house.
We couldn't be more pleased. Stopped at their showroom and saw several doors we liked. Maggie Schmotzer was very helpful and charming; she answered our questions, addressed our concerns, gave us a catalogue, and scheduled an appointment for Mike Schmotzer to come to our house. Mike arrived promptly on time. He was also very helpful and courteous; took his time answering our questions; showed us, on his laptop's screen, how the doors would look with the colors we picked; then wrote a quotation outlining the items we picked and everything that was to be done, down to the smallest detail.
We signed the contract April 8, 2011. On May 3, 2011, the carpenter, Bob, who was recuperating from knee surgery, called saying he and his helper Dennis could do the job that Friday and that it would probably take an extra half day Saturday to complete it. We were delighted to have the work done so soon after ordering. Friday morning they arrived, set up their tools, worked continuously, were meticulous about covering everything and making sure everything was done correctly. They were both very polite and cheerful, and they worked well together, with Dennis doing most of the legwork and Bob not letting his new knee stand in the way of his work. Bob insisted that every little detail was to be taken care of, and they went out of their way to do a few extra things to make everything look good. They completed the job Saturday afternoon as promised and it looks beautiful! - Timothy K
Highly recommend to anyone! - Charles & Barbara S.
This was probably the most professional, timely and clean remodel job we have had done on our home, not to mention the attention to detail! Thank you & very satisfied. - Jeffrey & Sharon 0
We were pleased with the professional and friendly salespeople and installers. - William & Patricia H.
Dear John & Maggie,
I just wanted to thank you for the great deal you gave me on my windows. They look great! My experience with the installation was much more than I expected. Donald was amazing. Very knowledgeable of the product, such a good worker, cleaned up so will you didn’t know he was there. Can’t say enough about him.
I will be happy to recommend you guys whenever I can.
Overall, experience was beyond expectations!
Thank you, - Bernice W.
We had windows put in a few years ago and the latest windows put in are great too! From “window" shopping to cleanup; everyone is friendly, courteous, helpful, and honest! - William & Eileen M
Bravo to the whole team from Maggie to Bob, everything went flawlessly! - Judy V.
Windows look beautiful and the men (installers) are two great guys! - James & Barbara L.
Dear Mr. Schmotzer:
I am enclosing the Certified Satisfaction Customer survey that was forwarded for my completion. As you will notice, both the sales and installation process were done to our satisfaction.
I wanted to take a moment however to comment on the installer for our job, Mr. Bob Brill. Bob was both professional and courteous from the time he called to obtain the measurement for the job, then again when we spoke to schedule a time for installation and lastly while he was at our home completing the work. Due to time conflicts and limitation, Bob installed our door on June 14th. If you look on your calendar you will notice this day is a Sunday. I was not sure if I wanted to impose on an individual’s Sunday and did express that to Bob, however he assured me this would not be an issue. When arriving on the job, Bob reviewed the contact conditions with me and explained why and what he was going to be doing during the installation. As I watched and spoke with Bob throughout the process, more than a few times he seemed to provide extra care and special touches, as though he was doing the work on his own home. An example, all old caulking was removed and replaced, not just areas where I believe many installers would have caulked over or patched up the spot.
Bob is an asset to your company and we will certainly consider Metropolitan for future home repair projects. Twenty years ago we did have Metropolitan install windows and when the time comes again for replacements, based on this experience, full consideration will be given to Metropolitan. Lastly, not to leave out the Sales Representative where it all began, Mike was knowledgeable and we felt no pressure during the process. Again a very courteous and professional individual.
Thanks again for the good sales experience. - Joe & Kathy B.
Felt very comfortable with John and Maggie.
It is nice that they take the time to deal with the customers. - Paul C.
Thank you again for awesome service and professionalism. - Marcy S.
Both Guy Defebo and the installation guys were great! - Kirk K.
Everyone at Metropolitan Window has been professional and kind. - Marcy S.
Angie's List Member Comments: The project involved replacing an existing front door completely, including molding and complete replacement of an existing storm door. Cleanup and removal of all replaced doors and accessories.
From start to finish the Metropolitan team preformed beyond my expectations! Mike (salesman) was very knowledgeable and helpful. He was straightforward, honest and listened well. Like everyone at Metropolitan he paid attention to the details. We made a visit to the showroom and met the business owners John and Maggie who were very friendly and down to earth. John took the time to review our project in complete detail and even made a few suggestions, which were very good and helpful.
Bob (installer) made an appointment with me to stop by and review the measurements as well as checking out job site details. He reviewed the project and answered all my questions. Bob and Dennis returned a few weeks later to begin the installation. I find it hard to put in to words the outstanding installation these two guys did on my project. They are perfectionist in every sense of the word. I'm pretty particular myself so I don't usually find installers who I would refer to as perfect. The fit and finish of all their work was excellent. Unlike most contractors, they welcomed my presents and patiently answered any and all my questions. They explained what they were doing, why and how it affected the total installation. These two gentlemen are true craftsmen. They took the time to do it right.
They cleaned up so well that you'd never know that they were here. At the end of the day, I received a call from their office asking me how the project went and if I was satisfied. The next day John the owner called to see if I liked the doors and how the installation went. Again, that top to bottom attention that makes them special.
In summary, Metropolitan is the best. You may find lower pricing but don't be fooled by price alone. No one can compete with their professionalism, workmanship and attention to the details. They did everything right from start to finish, something you can't put a price on.
I would highly recommend them and I plan to use them again in the near future. They are unquestionably the very best! - Gerald M.
From start to finish the Metropolitan team preformed beyond my expectations! Mike (salesman) was very knowledgeable and helpful. He was straight forward, honest and listened well. Like everyone at Metropolitan he paid attention to the details. We made a visit to the showroom and met the business owners John and Maggie who were very friendly and down to earth. John took the time to review our project in complete detail and even made a few suggestions which were very good and helpful. Bob (installer) made an appointment with me to stop by and review the measurements as well as checking out job site details. He reviewed the project and answered all my questions.
Bob and Dennis returned a few weeks later to begin the installation. I find it hard to put in to words the outstanding installation these two guys did on my project. They are perfectionist in every sense of the word. I'm pretty particular myself so I don't usually find installers who I would refer to as perfect. The fit and finish of all their work was excellent. Unlike most contractors, they welcomed my presents and patiently answered any and all my questions. They explained what they were doing, why and how it affected the total installation.
These two gentleman are true craftsmen. They took the time to do it right. They cleaned up so well that you'd never know that they were here. At the end of the day, I received a call from their office asking me how the project went and if I was satisfied. The next day John the owner called to see if I liked the doors and how the installation went.
Again, that top to bottom attention that makes them special. In summary, Metropolitan is the best. You may find lower pricing but don't be fooled by price alone. No one can compete with their professionalism, workmanship and attention to the details. They did everything right from start to finish, something you can't put a price on. I would highly recommend them and I plan to use them again in the near future.
They are unquestionably the very best! - Gerald M.
I would like to complement the crew. They were neat and friendly, wouldn't let me move anything and left the house spotless. Thanks to all! - Lorraine N.
We have already told friends about you, John and the ease and professionalism of the entire process. We couldn’t be more pleased! - Eli & Lois R.
Thank you John & Maggie for your personal touch with this sale. - Jim R.
Paul and Tom did a great job with the installation, you are lucky to have such great workers. - William and Pauline B.
Al did a great job! - Stacey S. 15226
You replaced my window at my first house and now this house. I wouldn’t call anyone else. - Joseph and Kim O.
I’m enjoying these windows while I am still living. I may have to go to an old lady’s home, but right now I am fully satisfied with your services. - Alphonsina S.
I am 84 years old! I have never met a group of men(4) as neat, clean and respectful as this group was. This work ethics was A plus! I want this same group in the Fall for 2 more windows. This group of men Paul and Gary were exceptional. They couldn't be more helpful and respectable. - Mary P.
Your salesman Guy was a very pleasant sales person to work with. We were very impressed with Bob Brill's workmanship, installation was excellent. - Jim & Pearl S.
Was very pleased with the work done! - Michael M.
The work was done neatly & in a timely manner.
Thank you! - Albert & Elaine F.
Donald was a real gentleman and a real pleasure to be doing our work. He definitely is an asset to the Metropolitan Window Co. We already have been singing of your praises. - Bill & Josephine H.
Very professional in every way. Installers did a fantastic job cleaned everything up. I’m very happy with my new windows. - Ellen R.
A very professional experience from estimate to install. - Thomas S. 16002
We were very pleased. Love our windows. - Jim & Pat G.
Thanks Guy, Paul & Marty for excellent service and installation. - Robert & Betty C.
We had a very enjoyable experience with your company.
Thank you very much. - Denny and Barbara L.
Paul and his crew did a great job. Very professional and courteous. Windows are great and really dress up our home. - Hobart K.
Great job. - Frank and Linda W.
Thank we are finished with our projects. The guys were very polite and did a wonderful job. - Bill and Dianee H.
Good people, great service and windows. - George Y.
We were very pleased with your company from day one to the last day of the finished product. The widows look and work great!
Everyone was so pleasant and professional. It truly was a very, very enjoyable experience.
Sean was ready and eager to answer all our questions to our complete satisfaction. He was so helpful and pleasant. We give him a 120% - William & Carol J.
Just a little note to tell you how much we love our windows.
They are just beautiful, especially my Bow window. What a difference it makes on the inside and outside. Al did a wonderful job putting them in. Chris did a beautiful job with the brickwork under the window. Boy, does it look nice. We have gotten a lot of compliments from our neighbors telling us how nice our home looks. As you can tell by my letter, we are pleased with everything. Last but not least, Ron, Canonsburg and I want to thank you both for all the time you took with us planning everything, explaining everything and accommodating all my wishes when I would tell you what I had in mind. Both of you couldn’t be more helpful. So, thank you for such wonderful service. We are so glad we came to Metropolitan Window Company.
Your happy customers - Bonnie & Ron C.
Good job on windows! - Paul and Susanne O.
My son in Mt. Lebanon had windows installed in his whole house and was satisfied with them. That’s why I chose Metropolitan Window. - Grace C.
Wade was very polite and personable. - Bill and Kathy B.
It was a pleasure to do business with you. - Patrica T. 15210
The men were very professional and cleaned up everything. The best experience I have had to date, completed al 10 windows in one day. Excellent! - Ruth F.
Al and Dennis wee courteous and friendly. The work was well done and satisfied. - Clifford H.
Metropolitan Window did a great job! - Mary Jane B.
I am very satisfied with these new windows. - Leona S.
Quality product and workmanship, coupled with excellent and honest customer service on the part of management and support staff. - Rosemary W.
Great Work! Neat as can be, I felt comfortable with your workers. - Olga P.
You hire the best workers. They do a beautiful clean and neat job. - Harry & Carol R.
I am very happy with the results. I previously used them a year earlier for similar windows on the upper floor and also two high-end entry doors. The company provides first-rate service. All of there people, including the installers are excellent and they care a great deal about their craftsmanship.
I would not hesitate to use them again or to refer anyone to them. - Michael H.
Much thanks to Guy and the triple team of Gary, Paul and Mike. Love my windows. - Tom & Carol M
I will happily do business with them again. - Michael H.
Thank you for everything, it was a pleasure doing business. Donald was an excellent installer. - Ginnie C.
The purpose of this letter is to thank both you and your crew for the fine job all of you did to replace our three fiberglass windows at our home.
After so many years it was really good of you to replace our defective windows.
Jeff was prompt and courteous in scheduling the installation of the windows and Donald did a superb job in actually installing them. He was pleasant, professional, knowledgeable and a good, clean and through worker. I’m sure they are quite valuable to you and your company. Would you please extend to both men my sincere thanks for a job well done. - Marinell N.
The install crew was courteous and professional. - Tim F.
Loved the service, Maggie, Carolyn and installers.
Great all to work with. - Kathy G.
John, Thank you. Thank you very much.
I’ve had a great respect and trust in your company from the day we first met at your showroom and through the subsequent installation process.
But I expected resistance when I contacted you these twelve years later regarding a defect in the manufactures responsibility what they did for us.
I expected to be told to take it up with the manufacture which seems to be the approach of most companies these days.
Your acceptance of the responsibility an total correcting of the problem is very commendable and very much appreciated.
Your company’s excellent reputation, which means yours personally, is very well deserved and now even more proven and impressive in my mind.
It is so refreshing because I have experienced so many companies that will not stand behind their products and/ or their installations.
Your employee Matt did a very professional job of replacing the faulty materials and he was very cordial and respectful in the process.
I will be sure to give a high recommendation of your company to anyone whom I encounter that is in the market for windows and doors.
And please feel free to use my name and/or this letter if, you wish, as appositive reference for a very please customer.
God bless you and your family and thank you again for your excellent service and for the importance that you place on maintaining the excellent reputation that you and your company have earned over the years. - Robert MC.
I loved the work and was so happy how willing you are to work with us since wea re paying for our windows out of pocket.
You have made us so happy with these two new windows and made our kids happy as well.
This house we have is a fixer upper and we appreciate everything. - Rachel H.
Very satisfied, from sales to installation. Would recommend to friends and neighbors. - Kathy G.
I was satisfied with Metropolitan for many years and now again with my new windows. - Dolores R.
Very pleased with your time and consideration. - David and Debbie M.
First, the windows came in earlier than expected and we installed sooner than expected. That never happens. I’m really happy with them. They look great and I’m really happy with the framing around the inside of the window. - Eileen H.
My experience with Metropolitan Window Company was great from the beginning to the end.
Starting with the salesman Al the installer and pleasant secretary who answered the phone and I liked the fact that Maggie Schmotzer called me with a follow- up. - Andrea M.
Installation was done very well and with attention to detail. - Peter & Patricia E.
Very nice installation crew. Did a great job and was very pleasant to talk to. Everyone has been very polite and efficient. Robert and Darlene M.
I was very happy with Metropolitan Window Company - a job well done! - Aurora D.
Great Job! - Angeline O.
Very satisfied with work performed. - Mary K.
The workers were very efficient especially with the bad weather. - Jerry & Betty F.
Excellent work! Thank you. - Ken S.
Courteous workers, fast, and work well together. - Charles and Mary S.
Outstanding job! We’ll have you back again. - Irene and Ric P.
We do appreciate the quality and workmanship that is built into the Infinity windows and know they will last longer than we will be in our home. And I’m sure we’ll be saving money every month on our energy bills. - Bill & Jamie
Thank you for making the process of window replacement so easy. From start to finish of the project, your team was professional and thorough. All we had to do was make up our minds and stay out of the way. We will have an easy decision when it's time to put a new front door in our home. - David & Maureen M.
Excellent job! - Ken & Diane S.
Everyone was great! I was so impressed by your salesman Mike and your installer Skip. I was also impressed by Maggie, who called me to ask if I was satisfied with my windows. Jeff was also king and considerate.
Paul’s service was exceptional. - Rich and Bernadette C.
Metropolitan Window Company replaced all the windows in our home about five years ago and just recently replaced our front door.
We are extremely pleased with both projects.
The windows and door are so well constructed and add such beauty to our home.
The work was done in a very timely manner. The gentlemen doing the work were friendly, professional and efficient. Upon completion of both installs, the crew cleaned so well, one would never know that any construction took place.
During both projects, John and Justin stopped by to see if their men needed anything or were experiencing any problems wit the installation.
It is so nice to see management take such interest in their employees and their customers.
We highly recommend Metropolitan Window Company for the quality of their products and for their customer service. - Rosemary and Joseph R.
My wife still wants to adopt Justin. - Joseph and Rosemary R.
I had a problem with a bathroom window, Jeff came out immediately and fixed it. The crew cleaned up in an excellent manor! You never knew they were here. - Ron and Janet M.
Everyone was polite, helpful, and informative. Great job by installers Bryan and Tom. Thank you! - Suzanne W.
Thank you for such great Service! We are very pleased with the new windows! John is a wonderful person! - St. Philip Rectory 15205
We used your company 5 years ago for our picture window. Excellent job. - Janet M.
The installers were friendly and helpful. They came up with solutions for a couple of small problems. - Ruth B.
Family would not use anyone else. Always do a great job and back it up! - Wilma S.
I'm very happy with my new picture window. Very nice dealing with your company. - Janet M.
Great Experience and Great installer! - William B.
Bill was fantastic, we would recommend you to everyone we know! - James & Diane
Donald was an excellent worker! - James M.
Enclosed is our check for the balance owed on the installation of 19 custom fiberglass windows. Anthony and Steve did a great job on installation and cleanup in a very timely manner. We were pleased with their professional ability. We decided to use you over another window company because of the installation you did at our son’s home in Mt. Lebanon. He and his wife, Carol, had nothing but praise for your service and follow-up. - James C.
Very pleased with the work and the people. - Steve P.
Thank you great work. - Bill and Terry S.
Very happy with all phases of our dealing with Metropolitan Windows. Great to see a local company doing so well and stressing service and quality throughout the organization. - Cliff and Kerrie M.
Such a joy to meet Justin and John. Al did such a good job for us. - Sherry B.
Great service and great job! - Greg and Joan S.
Thanks for a job well done. - Ian E.
Guy Defebo is not only a great salesman, but a great guy! He has been very helpful, love my windows! - Tamara G.
I would definitely recommend Metropolitan to everyone.
We will call next year for storm doors. - Kathryn K.
Previous experience at Metropolitan was so excellent. A second purchase made your Company an easy choice! - Joseph & Wilma T.
I could not be happier with the sales experience and the great workmanship. A great experience. - Frank & Brigette H.
I was in the service industry my entire career and know that too often letters of complaint are written and too seldom letters of praise are written. This is a letter of praise for your employees. Guy is very knowledgeable about your products, answering all of our questions truthfully and honestly. If he did not have an answer he said he didn’t know but would get back to us with the information, which he did as soon as possible. He told us what to expect upon installation. He did not use any high-pressure tactics and was a pleasure to work with. Tell Guy to come out and take after pictures. The installers arrived on time and started immediately. They took care to protect our property and were very careful while doing their work in a very professional manner. When they left everything was as clean as when they came. We are very satisfied with the excellent treatment we received from everyone at Metropolitan Window Company and congratulate you for a very well run company. I would be happy to recommend your company to anybody. - Joseph B.
We found your crew to be courteous and professional.
They completed all facets of our contract with no issues.
They were a pleasure to work with. John and Jill C.
We were concerned how the windows look from the outside of our log home but we are very satisfied with the windows inside and outside. Look great! Installers, Paul, Steve and Matt were very professional and courteous. Thanks to all at Metropolitan Windows. - Stanley & Sherry S.
Installer (Shawn) was very courteous and knowledgeable about what had to be done. Although he worked alone, he was very precise with his work when he was done. He cleaned the entire area and took all debris away. The owner and the controller came to inspect the work.
We are very happy with our infinity Fiberglass Windows. - Robert & Diann M.
The quality of service from top to bottom was excellent. We were made to feel like real people, not just a number. My wife was very happy with the installers. She felt very comfortable and at ease with them. That was good to know, as she was at home alone, while I was at work. Other companies should follow their system. - Tom & Cathy M.
Looking forward to working with you all again. - Roberta K.
Guy took wonderful care of me as always. Thank you for helping me pick out a door that I love! I smile every time I walk through it. And Bob Brill and his assistant, Dennis did a fantastic job. They went above and beyond the what was required, making sure that the door, the sill, the boarders-everything were not only done to perfection but also looked beautiful. And they even helped me out with my back door. Thank you again for such a wonderful job! - Lanei R.
Everyone was extremely professional and friendly, and did an excellent job. And I love the windows! In fact we were referred to Metropolitan by a friend who also had their great product! - Lanei R.
I’ve dealt with this company more than once. They are always courteous, patient with concerns, and offer good follow contact. - Susan R.
Donald the installer was great, he did a top job. Also a very nice man. Guy was also a very nice person. He was very knowledgeable good salesman. - Leonard & Linda O.
Your installation crew was great. William and Cathy C.
Thanks for great service! - George R.
Donald, the installer came on time and installed the windows which were in another building. He was a very nice man and did a very good job! - Geraldine K.
I was impressed by the skill and resourcefulness of Don Schamus, who installed two twin windows in my first floor apartment (after first removing a large glass block window). For one thing, anyone who has to work on the side of my house where the windows are has to deal with the problem of access to that side. Don solved that problem in an ingenious way but even then the access couldn’t have been easy. He accomplished everything with apparent effortlessness. - Suzanne F.
I think that Bob Brill, who recently installed two front doors, and a cellar door back in 204, is a craftsman of the old school. He encountered some out of the ordinary problems. This time I had a irregular wall at the entrance and six years ago, crumbling sandstone walls and decayed wood in the cellar. The pride that Bob takes in his work is obvious and he has every reason to be proud of what he achieves.
I want to mention that on the cellar job, he and his co-worker alerted me to an odor of gas, undetected by me, coming from newly installed clothes dryer. Sure enough, it came from an improperly installed pipe. If it hadn’t been for them---well, it scares me to think about it!
I owe thanks to Bob for 3 jobs well done!!! I also want to thank the young man named Dennis who worked with Bob this time around. - Suzanne F.
Very satisfied with product and installation. Thank you. - Michael and Elizabeth S.
Doors look and are fantastic.
Installers again - very neat, polite and on time. - Thomas and Debbie W.
I love my new Bay. I’m so happy I chose Metropolitan Window.
Everyone was great! Awesome job. - Ruth K.
Windows are as presented and we are very pleased. Workmen were efficient, neat, and personable.
Most positive experience.
Thank you for an excellent product and great service. - Cheryl K.
My wife and I are very pleased with our window and exceptionally pleased with the service we received from your salesman Michael, and your installer Donald. - Dale L.
I chose your company based on my Mother’s referral regarding your customer service. She was right and I was very happy with my experience. My salesman Michael and my installer Donald were both wonderful. - Karla and Dale L.
Bob Brill did a fine job. I love my door. - Mary R.
Looking forward to winter months to see if the windows will hold up to their expectations. Very satisfied! - Paul & Wilma F.
Thank you very much for taking the time with John and I, and personally coming to our home. We have gotten several estimates from other companies that were less expensive, but really felt very comfortable with you and your company. We look forward to having Metropolitan replace all our old windows.
Thank you again. - John G. & Valerie Y.
One of the best home improvement experiences ever! - Tom and Shirley H.
Very satisfied with windows, work done, employees very professional, neat, and clean very well done! - Bill and Sheila B.
All points of contact with Metropolitan were very professional, trustworthy and instilled trust with me. - Joan G.
Bob Brill was excellent! He is careful, methodical, courteous, friendly and very particular about his work. He is an asset to your company. - Anne K.
Your installer was very friendly and very neat. I talked to Guy about a condensation problem on the outside of my glass window and he answered my questions very well!. - Louis and Judi S.
Very professional! Bob Brill is the best! - Jim & Terry M.
Top glass on screen door was scratched.
They replace it with in 4 days of being notified.
Excellent servicer. - Carol M.
The installation crew did a great job-very happy with their finish work! Sills and framing look great. - Minette T.
A true pleasure to work with Metropolitan Window best of luck in your future endeavors. - Thomas and Nancy C.
Very satisfied with all phases of the experience. Looking forward to many years of excellent operation and service. - Gary and Sharon S. 15632
Installers were extremely professional, nice and did a great clean up. - Margaret B.
Window are well made. - William and Judith P.
Great job from start to finish. From my first call to completion, very professional. - Bill H.
I wouldn’t trust anyone else with improving my home! - Margaret D.
No sales pressure and quality workmanship. Metropolitan’s reputation speaks for itself. - Edward and Linda W.
Very impressed with install crew – all very courteous and professional seemed so put together. Very impressed with whole company. - Edward and Linda W.
I was very pleased by both the sales representative and the installers. They were friendly, courteous and knowledgeable. They did an excellent job. - Charlotte M.
My home is 90years old. The installers took great pains to make sure the storm door sealed properly. I would use your company again without hesitation. This is high praise. - Josi H.
Both John who sold us the doors and Bob who installed were very knowledgeable and highly skilled. We would be glad to recommend your company. - James & Judy K.
We are so pleased with our windows - such a professional company with an excellent product as well as customer service, information, communication are excellent.
From Carolyn Burnett to the follow-up phone call - nothing can be improved!
My original call was placed because you are a family business who radiated integrity.
Thank you so much! - Mary Ann S.
The install was done very professionally, clean and careful. Installers very polite, well skilled and a pleasure to be work with. I would recommend your company. - anonymous
Everyone we had contact with wee very knowledgeable and pleasant. Workers were courteous. - Steve and Barbara B.
Got your name from Angie’s List. 100 % happy with everyone and everything. - Barbara & Larry M.
The installation of siding on my home in August 2012, is the second job that I had done by Metropolitan Window Company in the last year.
I had all of my windows replaced last fall with Marvin Infinity Fiberglass windows and now the siding. The company sells quality windows and has demonstrated expert workmanship and professionalism. I am extremely satisfied with both the windows and now the siding.
John the owner, and Sean my salesman, were very hands-on and provided expert advice.
I highly recommend this company to anyone considering replacing their windows. - Patty C.
I am very happy, my windows look so nice I hate to put curtains back up. The crew who did the work - Gary, Matt, and Greg were really super! A real credit to your company. I plan on having more work done and I would like them to be the installation crew. - Maureen F.
Paul, Gary and George were too good to believe! Their workmanship was perfect! - George & Marjorie W.
Knowledgeable, efficient, prompt, good workmanship personable, willing to answer questions.
I will recommend your company to anyone and everyone. - Thomas M.
We are very pleased with the job. - John and Linda H.
Love, love, love my windows. The installers were nice, courteous, cleaned up so you’d never know they were even there. Thank you so much! - Cheryl & Tim W.