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Metropolitan Window Testimonials

Replacement Windows - Wood Windows - Entry Doors
Testimonials by Community T through Z

Metropolitan Window Company, a family owned and operated business, has been providing quality products, professional installation, and personal service over three decades in and around Pittsburgh PA. We will strive to exceed your expectations, as we help you choose and install your Fiberglass Replacement Windows, Wood Windows, Entry Doors, Patio Doors, and Screen Door projects.

But don't take our word for it. After more than 30 years, we've worked with a lot of home owners. Read some of their comments.

Organized by community:
Communities: A through F
Communities: G through L
Communities: M through S
Communities: T through Z

We look forward to your testimonial being part of our treasured collection real soon.

Tarentum, PA
Windows and Door Replacement

 

Very impressed with professional and quick manner in which the job was done. - Mark and Patty W. 15084

 

All the windows in our house have been replaced by Metropolitan. They always have done a great job. The workmanship was above great and the installer was the best you could ever expect. - David & Sally B.

 

I really love my Fiberglass Windows. - Ron M.

Trafford, PA
Replacement Windows - French Doors

 

Extremely satisfied with the entire process from the sales representative - Guy Defebo to the installer Bill Hamilton and Don Schmaus. Everyone was very knowledgeable, friendly and clean. Very happy! - Kathi &  Harry R.

 

The men that installed both the doors and windows were some of the best contractors I've  ever dealt with! Wonderful job.  Thank you! - Brian M.

 

Dear Staff of Metropolitan:

Just a note to thank you for such a pleasant experience in purchasing your windows. You all are so nice to us, answering all our questions and treating us so well. We really, really love the windows. Our house looks new from the outside and has brightened up the interior and no maintenance. Yea! You guys really know what you’re doing! It was amazing that you did them in one day. - Dan & Paula T.

Uniontown, PA
Replacement Windows and Doors

 

Very appreciative of the time you took to satisfy us and to make sure we got exactly what we wanted. - Daniel & Joan K.

Upper St. Clair, PA
Replacement Windows - Storm Doors

 

Jim and Rick were very pleasant and did an excellent job installing and cleaning up. The whole experience from showroom, in home visit and installation were very professional. - Ernie and Linda J.

 

Thank you as always for a job well done! Jim and Rick did a real nice job and were very professional. - Charles and Mary Ann H.

 

Installation was done in an orderly and prompt manner. - Ernie and Linda D.

 

I wanted to replace my entry door. Carolyn came to my house, looked at the entry door I had, asked me what my plans were, and made several suggestions for the ProVia line, making the purchase process easy.

Wade installed the door, explaining the features and benefits of the new door vs the one I had.

Both were very professional and would be the basis for me recommending Metropolitan Windows to anyone looking for windows or doors. - Richard and Charlotte T.

 

Very very pleased with your work! - Stanley and Mary Lou C. 15243

 

It was a pleasure doing business with you! - Bill and Meghan Y.

 

Exceptional service and quality. This is the 3rd time we used Metropolitan Windows, and look forward to future projections too. - James G and Rebecca C.

 

Love the windows plus the outside framing! - Joseph and Toni L.

 

You have a great team! - Nicole F.

 

Very polite, courteous, clean work and crew! - Eric and Susan P.

 

100% satisfied on installation and sales. - Patrick and Kelly L.

 

Your service was excellent. It was a pleasure to have installers for my doors and windows, in my home as they were professional, efficient and always respectful. I feel as if I made a friend with Mr. Brill. - Ingrid Z.

 

Michael was fabulous when he came out to take my order.  He was patient and thorough walking me through my options. Pleasure doing business with him.  This was the second installation that Donald did for me. We are purchasing our windows in 3 phases. Donald was once again fantastic.  The windows look fantastic and he left the house immaculate. - Amy K.

 

I was very happy with all phases of my experience with this company. - Geraldine K.

 

The gentlemen who installed my windows did an excellent job! Thank you! - Teresa O.

 

All went smooth and timely! - William & Maria D.

 

All the installers did a great job especially , Mr. Bob Brill!! - Gregory & Amy S.

 

Excellent Service! - Keith K.

 

Bob and Matt did an excellent installation and left the entry way cleaner than before. - Albert & Glenda M.

 

I am thrilled with my new windows! Donald was amazing- he was friendly, professional, neat and certainly an asset to your company. Hold on to him! I’ll be sure to call when I’m ready to replace the rest of my windows. - Amy K.

Uptown, Pittsburgh, PA
Windows and Doors

 

The windows are absolutely BEAUTIFUL! We love them!

Ryan was there during the install, and he said the guys were great and very friendly. We've had a lot of work done to our house, and I can tell you our house is spotless after the installation.

They did an amazing job!

I know places say you won't know they were there, but you really mean it. Even the air inside our house instantly felt different.

We seriously cannot say enough good things. 

Thank you so much for all of your help! - Ally and Ryan K.

 

The salesman was great! The windows are wonderful! - Wade & Alta J.

Valencia, PA
Replacement Windows - Entry Doors

 

Very good company to do business with.

Friendly and knowledgeable sales people and installers.

No high pressure. - Marilou G.

 

Professional, efficient, personable, pleasant, proficient, prompt, flawless, beautiful job and clean. - Dan & Mary S.

 

Very pleased with the installers. They were very polite and left everything spotless. - Joan C.

Vandergrift, PA
Replacement Windows - Patio Doors

 

Al was wonderful and so very tolerant with our 6 month old puppy. So pleased with our experience! - Ronald & Hillary B.

Venetia, PA
Marvin Windows and Doors

 

We are very pleased with the quality of the windows. The new style updates  and the look to our home. Skip and Alex did a great job and were wonderful about cleaning up after themselves. We were equally pleased with the staining work done by Eric to finish the beautiful windows. - Jenna Mar S.

 

Everyone involved was extremely professional. We will continue to use Metropolitan when replacing the rest of our windows. - Janet K.

Verona, PA
Replacement Windows - Sliding Doors

 

Great job! - Michael and Margaret M.

 

The windows are excellent & were installed correctly. - Betty M.

Washington, PA
Windows and Doors

Another great job performed by Metropolitan Window. - Sarah P.

 

We are very satisfied with every aspect of dealing with your company.

Everyone was very professional.

Thank you for an outstanding job. - Evan and Sally C.

 

Paul and Tom were very neat and professional about doing their job. Made a good first time impression that they would do a quality job. - Gary R.  

 

We’re very happy with our new windows. They work easily, they look great, and we have noticed a big reduction in the outdoor noise levels that we can heat inside the house. We haven’t had a driving rain yet since the windows were installed-that will be the real test. - Jo & Terry D.

 

An absolute fantastic experience! - Jim B.

Waynesburg, PA
Replacement Windows - French Doors

 

Very satisfied with the siding and would say the installers were very neat and cleaned up after themselves. - Stephanie L.

 

You had a very good team doing your windows; I’d recommend them to do a job for anyone. They are worth their weight in gold. - Richard L.

West End - Pittsburgh, PA
Marvin Windows and Entry Doors

Guy as always was great, installers also did a great job. Thanks to everyone. - Richard K.

West Homestead, PA
Windows and Door Replacement

Thank you, always a pleasure doing business with you! - Bud & Pat N.

West Mifflin, PA
Replacement Windows - Storm Doors

 

The windows and door are wonderful.  I would recommend you to anyone who is looking. - Nancy L.

 

Installation of the entry door and storm door on my house was done in an excellent manner with high - quality results. - John B.

 

Your installer Paul and his helper did an expert and professional job. We would like to commend them both for the excellent job performance. The work was done in a timely manner followed by a thorough total clean up. Thank you for employing such dedicated people. - Pat and Gene K.

 

Excellent job done. Windows are great and your work crew absolutely fantastic. - Terry D.

 

The windows and doors are absolutely beautiful and the men that did the installation were not only excellent but had an excellent attitude about their work. - Terry D.

 

 We are very s satisfied with your windows and installers and sales. - Christine F.

 

The technician Paul was very through and neat. He completed the job quickly but not rushed. He also had a very friendly personality. - Samuel R.

 

Everyone was great! It is always a pleasure doing business with everyone at your company. Keep up the Good work. - Ken & Kim L.

 

Everyone I have been in contact with has been extremely nice.

I can’t wait to get more windows. - Heather E.

 

We are very happy with look of the windows. The installers were very courtesy and knowledgeable. They cleaned up the work areas very well. - Mike B.

 

The installers worked neatly and professionally. They were personable and courteous. - Ocie & Dorothy M.

 

Everyone did an excellent, neat job with my window installation and they will be in my recommendation thoughts. - Joseph Y.

West Newton, PA
Windows and Doors

 

If I would get more work from you, I would want the same crew! - Jerry C.

 

A very professional job, done by courteous and pleasant installers! - Linda F. 15089

West View, PA
Replacement Windows and Doors

 

Couldn’t be happier, great fast job. Installers were great! Enjoy talking to them while they worked. Will recommend to anyone who asks about replacement windows.

Thanks John and Justin - David D.

 

My experience with Metropolitan was very pleasant the salesperson - Sean Stoker was very knowledgeable and friendly. Tony who measured the windows was very knowledgeable and friendly and the installers (Paul and Donny) were exceptional- from their knowledge and professionalism and work ethic, a true asset to your business. - Matt P.

 

Al and Alex did a great job! - Wayne & Mary Ann P.

 

Thanks for letting us change our order “mid-stream”. - Marilyn & Gretha H.

 

Thanks for the great advice. The windows are better than we expected. - Donna G.

Wexford, PA
Replacement Windows - Entry Doors

 

Excellent service! - Charles and Janet S.

 

The windows look beautiful. Cant’s wait to see the difference they will make this winter! The installers and the painters were fantastic! They were perfect! They were a joy to have in our house! Please thank them. The whole experience was easy! - Ed and Marion H. 15090

 

This was our second experience with Metropolitan Windows and once again we were exceptionally pleased with the whole experience! We have used them for replacement windows, a patio slider, an entry door and storm door. They simply never disappoint. Thank you for making this so effortless. - Janet E.

 

Job well done. Very satisfied. Excellent product. - Dave and Linda S.

 

Look forward to having more work done by your company and telling others about your products and services. - Robert and Linda D.

 

Great working with you. Will call when ready for next project. - Greg and Susan P.

 

Justin is an absolute dream to work with. The installers were courteous and took great care with the installation. - Wendy Z.

 

Thank you for a great experience at every step!

Special note about the professionalism and work ethic of the installers.

We were very impressed! - Janet E.

 

Very happy with the bay window and installation guys! They DID A Great JOB! - Linda I.

 

We are very very very satisfied with Metropolitan Windows! From start to the finished product, we will recommend to others in the future. Plus we like that John and Maggie are very hands on and involved with their company. - Walter and Linda B.

 

Clean up over all was good. - Daniel L.

 

I just love these new windows. They are a great improvement over our old ones. They seem to stay clean for a long time and I’m sure they will be better in the winter. - Rose Marie R.

 

We received other quotes from other products that were less money, but chose your company on reputation and product line. - Ron & Pat B.

 

It was refreshing to have work crews who were so complimentary of the company they worked for. - Edward & Tina M.

 

We're very pleased with our new sliding door. - Dale & Kelly B.

 

Thank you for the fine job your crews performed at our home in Wexford.

As I said on the phone the craftsmanship, cleanliness, and friendliness of both crews was exceptional. Metropolitan Window Company tries hard to exceed expectations and certainly did for us. You and Maggie and Jeff also deserve a lot of credit for a job well done. Thanks again - Tom & Debbie S.

Whitehall, PA
Windows and Doors

 

Great job! Thank you. - Ken R.

 

I wouldn’t have anyone else even to consider for my work - you are the nicest people. - Beverly S.

 

Thanks for everything. - Gary M.

 

I love my new windows. They enhance the appearance of both the interior and exterior of my home. Thank you for a job well done. - Cindy K.

 

It was a pleasure from estimate to installation to have you do this work and will recommend to all to have windows. Paul and Brian were great. Thank you! - Beverly S.

 

From our meeting with Justin to the door to the door installation by Wade our satisfaction is complete! Thanks for a truly a great job! - Donald and Donna F.

 

We are pleased with the work and have received compliments on the new windows already! - Allyson G.

 

Your workers were polite neat and very hard working and professional. - James and Eda D.

 

We were impressed and delighted from the beginning of this process with Justin, throughout with Jeff, and during the installation with Don and Jim. All of them were knowledgeable, profession able, courteous and kind.

We loved the personal attention that we received from this awesome family business.

Our door is even more beautiful than we had even imagined, and we are certain that it will add value to our home. 

We look forward to working with Metropolitan for our future home remodeling needs.

Please accept our sincerest thanks for a job extremely well done! - Eileen H.

 

Great Work, thank you. Thomas and Karen K. 

 

Thank you for our new house. That’s what it feels like with our new Marvin Infinity Windows. The interior is so much brighter with more sunlight. We almost want to eliminate the drapes so we can look at our new windows all the time.  From our initial meeting w/Maggie, you made us feel comfortable and important. John, your attention to detail convinced me that you were concerned about the final appearances and I knew that you would do a good job and I would receive quality service. Your installer Don was efficient, friendly, conscientious and clean. There was virtually no clean - up on our part.

John & Maggie, you have a good company, good people and a good product. You were our first and only choice to go with Metropolitan Window. - Paul & Barbara G.

 

We were looking for creative input to determine our options in replacing a sliding door in our living room. We decided on Metropolitan after our initial sales visit. We were pleased that your company was willing to engage in a collaborative conversation with us to “think outside the box” and not just sell us something. We ended up with the most beautiful decorative glass door and sidelights! We wanted a permanent wall of glass and a focal point in our living room, complete with beautiful oak trim. We found out that this was a “first“ for this type of door style anywhere.

I cannot compliment Bob enough on his extensive measuring for accuracy and for a top-notch installation. The outside looks just as gorgeous as the inside, with tunneling of the door area and sidelights. It makes it look three dimensional. Our second door installed was a French sliding door with beautiful wood trim. We got top quality products an installation too! - Deborah & Martin U.

 

It was a pleasure to deal with Metropolitan Windows and we couldn’t be happier with our new windows. It was only 11 business days from the time of ordering them, to installation. The installer, Don was great. I think he actually left the room cleaner than it was when he arrived. I immediately noticed a warmer room, less outside noise, and no more drafts. My only complaint is how bad the new windows make the other one look. Can’t wait to get the rest of them replaced. Thanks John, Maggie, Don and everyone involved! - Jeff A.

 

Very pleased with the whole process. Will contact you again for the remainder of the windows. - Tom J.

 

Very satisfied and loved the installers! - Fran & Chiara

 

John and Maggie, thank you for getting us the window in a blazing fast time! It made the completion of our bathroom remodeling arrive earlier than anticipated. Our installer was great and the window is absolutely perfect. We'll be sure to recommend you to our friends! - Jason & Lisa K.

 

Love the door and the installers did a terrific job! - Joan & George E.

 

With new windows and new doors, there is a very noticeable increase in warmth and comfort. The furnace doesn't run as often or as long now !  - Edward & Julia J

 

Great people! - Joan L.

 

My husband and I went to the Home Show for the distinct reason of looking for windows. We stopped at several booths but we were both really impressed with your windows and with the knowledge and friendliness of your people! I even got my sister to buy windows from you. The installers were very quick and efficient. Five windows installed in little under 3 hours and when they left other than the beautiful new windows you wouldn’t know they were here. Not a speck of dirt anywhere! I would advise anyone who is looking for windows to look your way! - Marsha V.

 

Job well done as usual John.

Thanks, I guess these will last for another 29 years. - Harry K.

 

I’m very pleased with your product and with the professionalism of your salesmen and installers. Thank You! - Amy M.

 

Everyone associated with our job went out their way to make this a good experience. - John & Miriam C.

 

John and Maggie , we are so happy with our new doors!

They look great! - Richard & Joanne C.

 

We were very satisfied with your company.  I would highly recommend you. - James & Judy  E.

 

A first class job, from a first class Company. We are thrilled with our windows! - Howard & Donna C.

 

This is our second job with Metropolitan.  Both jobs were excellent.  We would use them again & recommend them highly.  Thank you ! - Robert & Eileen Y.

 

Some things never change - excellent job and very polite and friendly workers. - Tom & Karen K.

 

I would recommend Metropolitan Window Company to anyone. - Del & Barb D.

 

As long as I have lived here, I never remember the door bell working. Bob fixed it! It sounds great and we love our new doors.

Thank you - Sandra S.

 

Quality products, service, and great pricing as well, many thanks. - Harry & Shirley H.

 

Just a quick note to tell you how happy we are that we chose to do business with the ‘real pros’ at Metropolitan. We recently had 17 windows installed in our home, here in Brentwood. If ever there is a need for anyone who’s unsure of what to do - just have them call us and we’ll explain just how ‘positive’ our experience was. Since we are small business owners ourselves and our business is in direct sales, we know how people should be treated. I looked at everything and I can tell you that your should be proud. From beginning to end it was terrific. Guy Defebo sold us the way it should be done, guiding us through this maze called windows and letting us buy as opposed to jamming it on us. The fellow that measured and the two installers were on time, fast efficient and clean. We couldn’t be happier with our experience with you company. My brother and sister-n-law recommended you and they were right. - Don & Karen S.

White Oak, PA
Replacement Windows - Patio Doors

Everyone I dealt with at Metropolitan was outstanding, friendly, knowledgeable and very patient with all our questions and concerns. This I am raving about to people. Great Company! - Jay & Debra S.

 

Every window in my home is from Metropolitan Windows. I had most replaced in 1999 and just recently 3 more. I love your product. - Linda B.

 

We have had a lot of repairs and needed replacement done in this house of 54 years. I have had to deal with all kinds, of people and circumstances on each repair. I can truthfully say that the new Fiberglass Windows truthfully say that the new Fiberglass Windows throughout the house are my favorite and satisfactory purchase. - M & Shirley J.

 

Very pleased with work , installers, sales representative and home office! - Stan & Marian G.

We are thrilled with our new windows, and the installation team was wonderful!  Thank you. - John and Laura S.

I had all of my windows replaced with Marvin Infinity. My project was professionally installed, I'm happy with the product, all debris was cleaned up and hauled away, and Justin was great to deal with. I would recommend them without question.

Lynd M. - Finleyville, PA


I did not buy my 18 windows from Renewal because of price, and high-pressure sales tactics. They ask for a 90-minute time window to beat you down, then give you a ridiculously high price. and when you balk the offer 15% off if you sign now. That’s when I sent them packing.

If you live in the Pittsburgh area there's a family owned co. on rt. 51 south that carries Marvin windows ( a higher rated window btw), that's a much better option. They did my windows, siding, soffit & fascia, gutters and downspouts for THOUSANDS less than Renewal wanted for windows alone!

Guy C. - Pittsburgh, PA


Metropolitan sells windows from Marvin Windows and Doors. Marvin specializes in windows fabricated of fiberglass. Replacement windows are commonly built of wood (tend to rot), aluminum (strong, but lose heat), vinyl (tend to warp), and fiberglass. Fiberglass windows are more expensive, but are considered by many to be the best quality replacement windows available.

Our house had ten original steel casement windows and two oversized wood casement windows. We purchased fifteen Marvin Infinity fiberglass windows (three doubles); thirteen of which we purchased as double hung and two we purchased as gliders. Marvin also offers single hung, casements, awnings, and hopper type windows.

The Metropolitan Windows Company:
Metropolitan is owned by the Schmotzer Family and has been in business since 1978. Family members include Dad John, Mom Maggie and Son Justin. Justin does the sales calls, John takes the measurements, and Maggie keeps things organized.

We sent an e-mail to the four companies we were considering for the job. Maggie called the day we sent the e-mail and scheduled the sales call for three days later. No other company responded so quickly. Justin arrived exactly on time, spent a lot of time checking the job over, and provided a fixed bid before he left. He answered all our questions, knew and understood the product line, and even had a display model to show us how the double hung windows work.

We decided on Metropolitan and the Marvin Infinity line and signed the contract. Note that Metropolitan only requires a portion of the payment upfront. The final, and larger, portion is due upon completion of the work.

John made an appointment a few days after we signed to take measurements. Since our existing windows were so old, installing the new windows was not simple. John spent time with us to explain our installation options. One of our major concerns was the sills as our old windows had wide marble sills which were perfect for potted plants. John designed composite sills nearly as wide and able to support the plants.

Maggie was responsible for making and coordinating the appointments, placing the order with Marvin and keeping us informed of the order status. We were told it would take between seven and eight weeks to build all of the windows and schedule the installation.

Note that they beat this estimate by two weeks; they were on-site and installing in five weeks.

The Installation:
Maggie called and scheduled the installation and told us they would supply two crews so the job could be completed in one day and that we should expect the men to arrive between 8:00am and 8:30am. Two Metropolitan trucks with four men arrived at 8:00am, with all the windows and all the equipment and tools and materials needed to perform the work.

We did a walk through with the team leader just to look at the windows that were to be replaced. Leader Sean was well informed about the job and was ready to start. The crews worked until 5:30pm with only a short break for lunch. They did not leave the site until all of the work was completed.

They laid down drop cloths on the floors and all nearby furniture and removed each old window. They then placed and anchored each new window, foamed each in place to assure a leak-free installation, installed trim strips, sills, moldings, etc., all as required to complete each installation. Then they removed the adhesive labels, cleaned the panes, then pulled up the drop cloths, and vacuumed everywhere. When Metropolitan's crews left, our house was cleaner than it was when they arrived! And, Sean ran a little training course to show us how the windows work, how the panes are flipped for cleaning, and how the screens are installed.

So how do the windows look? They look Great! The Marvin windows are obviously best quality, and Metropolitan's work was just wonderful. I would not hesitate to contract with them again, or to recommend them to others.

Dave C. - Bethel Park, PA

Zelienople, PA
Replacement Windows and Entry Doors

 

Happy with our windows! - Barry and Alice S.

 

I would recommend your product and company to all my friends and family. - Sue A.

F
Metropolitan Window Company Pittsburgh PA
 
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